Customer stories
About Nsave
Nsave is a financial technology company that helps people living in unstable economies access secure and reliable banking services abroad. The company operates out of Switzerland and the UK, with a growing international team working remotely across multiple countries. Its mission is to make financial stability accessible to everyone, no matter where they live.
As a fast-growing startup with a distributed workforce, Nsave’s operations depend heavily on smooth onboarding processes and efficient management of employee technology. The company currently employs a mix of in-office and remote talent, spread across Europe, Africa, and the Middle East, which adds complexity to logistics and equipment management.
Tell us a little bit about your role and what you do.
Bex South is the recruitment and HR manager at Nsave, where the HR team plays a key role in shaping the employee experience from the very first day. Their responsibilities range from hiring top talent across the globe to ensuring each new team member is properly equipped to perform their role.
Managing this at a company with a distributed structure is no small task. Every laptop, monitor, and piece of tech must be sourced, delivered, and tracked across borders — and that responsibility largely fell on the HR team.
What was the biggest challenge that brought you to Rayda?
“We had to purchase and send equipment to various countries ourselves — it took too long, and sometimes we never got the equipment back.”
Before working with Rayda, Nsave faced serious challenges with onboarding new international employees. Each new hire required the HR/IT team to manually purchase and ship laptops or accessories to different countries, often dealing with high shipping costs, customs delays, and long delivery times.
In most cases, there was no clear way to track the equipment or ensure it was returned when an employee left the company. This created unnecessary stress for the HR team and stretched internal resources. The process was inefficient, time-consuming, and left too much room for error.
The Solution: Centralizing Procurement and Management with Rayda
Nsave turned to Rayda, utilising the platform to easily procure, setup and ship the right devices for each new hire without juggling multiple vendors or shipping companies.
The integration of a dedicated Slack channel with Rayda’s team also made communication easy. Instead of managing dozens of email threads or following up with multiple tickets, Nsave could communicate directly with Rayda’s support team and track progress in real-time.
“The marketplace made selecting equipment easy, and the Slack channel made communication smooth and fast”
— Bex South, recruitment and HR manager at Nsave.
The Impact: Efficiency, Clarity, and Time Saved
Since adopting Rayda, Nsave has significantly reduced the time and effort required to onboard new employees. What used to take weeks of coordination now happens in days through one centralized system.
The HR team no longer spends countless hours handling procurement and shipping, and internal IT no longer needs to get involved in every equipment request. This has freed up time for HR to focus on creating a better employee experience and supporting team growth.
The result is a more simple onboarding experience for employees, faster deployment times, and a system of accountability for all company devices, no matter where in the world the team member is located.
“We’ve saved hours of work, and the process is now centralized between HR and People Ops — IT doesn’t need to be involved anymore”
— Bex South, recruitment and HR manager at Nsave.
Key Results at a Glance
Reduced onboarding time for international hires
Centralized process between HR and IT
Clear visibility and control over company equipment
Faster communication and resolution via Slack integration
Improved experience for new employees
Choose Rayda
Are you facing challenges equipping your remote team? Let Rayda help you find a flexible solution.
